When I set out on my blogging adventure, I choose Yahoo! small business as my hosting provider due to their low price and feature full package. After setting up the account (http://www.blakeopedia.com) and attempting to install Wordpress and Gallery, I noticed I did not have administrative privileges to control my MySQL database. This limited me from even installing Gallery on the server. After reading the support documents and emailing Yahoo! customer support, the issue still wasn’t resolved. I finally called customer support and flip-flopped between the tech support and accounting department trying to figure out why my account had been flagged and the MySQL problem.
After a little over a month of trying, I just closed the account and moved to the new domain (blakebrannon.com) with my current hosting provider, which as you can see has allowed me do do what I wanted. At the time I had just decided that Yahoo! support was like trying to communicate with a brick wall.
Today, June 30, I received an email from a Yahoo! customer support representative who read my blog statement about being upset with Yahoo!. He apologized for the inconvenience and offered me a refund on my service.
It is funny because I still get BS bulk emails from Yahoo! saying they are working on my support ticket and trying to resolve the issue when my account has been closed for over two weeks now.
Whatever.
[…] a year ago, I wrote about how Yahoo! Web Hosting had tremendously disappointed me. However, customer support refunded […]